• We don’t make you pay us to pay your money to another contractor. If you need rates and insurances to be paid that’s all part of our services under our exclusive agreement.
• We are approaching property management with an “it’s not all about the money” attitude. No surprises down the track, complete transparency, and accountability right at the start.
• Having an exclusive contract with us negates some of the extra fees that you may already be paying now.
• We can give you good solid basic renovation recommendations and we can implement them for you straight away at a relatively inexpensive rate, and finished to a high standard.

We check rent payments on a daily basis. If a tenant is in arrears, they will receive a text message followed by a telephone call and email. If there is no response from the tenant a notice to remedy will be sent. If the tenant fails to contact us, mediation will be pursued.

The money we receive on your behalf is paid to suit your financial schedule this can be Weekly, fortnightly, or monthly. This is paid directly to your nominated account. At the time of your deposit being processed, you will receive your monthly statement via email.

Viewings are set up to suit the tenants by way of appointment for their convenience or we set a day on the weekend for open viewings. We will use our website and Trade me to advertise your property for rent. We will always advertise your property by presenting it in the best light. This way we will receive multiple inquiries from potential tenants wanting to view your rental property.

Since the recent rule change in 2020, once a year this can be facilitated, this is dependent on whether your tenant is under the periodic or fixed term and also we communicate with you the owner on whether you would like to go ahead with an increase. This consists of evaluating current rental prices with the Tenancy Services Housing market schedule, and check the New Zealand Property Investors statistics as a guide only.

To facilitate a no obligation, up to date  rental appraisal   Contact Anita directly  on  0272323503 and schedule an appointment with her to view the property.

Inspections are done every 3 months. Reports and photos are uploaded to Palace for you to view at your convenience, inclusive in this report will be maintenance, repairs, and recommendations if any.

We are soon to be an elite partner with a third-party compliance company to protect you and your information and to be reassured all is compliant right down to the letterbox, including any additional clauses required to protect your investment. Application forms are filled and signatures are collected. Processing of an application is then started. We credit check every potential tenant as if it was our property we are renting out.

We collect a 4 weeks bond, which is paid directly to Tenancy services as soon as it is received from the incoming tenant.

We offer a full ground maintenance service. Whereby we can lower the maintenance of your property. This alone can be far more attractive to a tenant and also alleviate that unnecessary stress for you.